"This video has been shared through the travel industry here in the U.S. It has truly helped our travel agency partners and shown us to be real thought leaders in the industry. Thank you, Martin."
Scott Nisbet, CEO, Globus Family of Brands, Denver USA
"Thanks again for a wonderful contribution to the Conference Martin. Abundantly clear as always that you're the best in the business!"
Ben Cooper, Director, McMillan Cooper
"Outstanding. It was all good, especially the real world examples and the dialog. The instructor had an amazing blend of experience and training skills. Also great listening and facilitation skills. Thanks again for the terrific, highly practical sessions."
Scott Kania, Chief Operating Officer, Earthwatch Institute, Boston USA
Globus Family of Brands
"The Media Skills Workshop was very interesting, everything was very useful and I learnt a lot!"
M.R., CEO, Globus Family of Brands, Lugano, Switzerland
"Having worked with Martin and his team at Clarity for a number of years, they form an essential part of our crisis and incident response. He has always made himself available to my clients with little or no notice and provided immediate support at the scene, a response which makes a huge difference to our Tour Operators' clients and employees.
As a result of Clarity's involvement and measured approach we have had hugely positive feedback from our insured and those he has assisted. I would recommend their services unreservedly to Tour Operators, Corporate clients and Insurers."
Claire Mulligan, Partner - Head of Travel Department at Kennedys Law
"With the assistance of Martin Alderton of Clarity we have just completed a new training video on handling major incidents for our worldwide markets. Martin's input was invaluable from start to finish. Not only did he use his professional clinical skills but he also handled the script-writing, much of the presentation, direction and technical issues. Having decided to do this largely in-house, we could not have completed this project without his contribution and, as a result, we have an excellent and cost effective new training tool."
Tim Robinson, Former Senior Vice President, Tourama Limited
Reed & Mackay
"I'm so pleased that we commissioned Clarity to provide this training.
One of the participants was still chatting about the course when I bumped into her on Tuesday, saying how much she enjoyed it and learnt from it, so thank you!"
Suzanne Elmore, Head of Governance, Risk Management & Compliance, Reed & Mackay
Tourwise of London
"Your recent presentation to the Tour Guides that work on Globus/Cosmos tours in the UK and Ireland was perfect - hit the nail on the head and got them thinking. Many said how worthwhile it was, not just for their job as Tour Guides but for life in general."
Tristram Yarde-Leavett, Managing Director, Tourwise of London Ltd
"Martin is a very safe and experienced pair of hands at a time of crisis. He and his highly-trained team of counsellors have handled a great many crisis situations worldwide. I have no hesitation in recommending Clarity Stress and Trauma, for any crisis scenario; you will be assured of the best help available at a difficult time, whether for your clients, their relatives or your own staff - or, indeed, all three."
Sue Ockwell Founder Director at Travel PR
James Hallam Limited
"I was really pleased to hear that you had been appointed to deal with the case involving a client of Sports Travel International Ltd. Ashley Gowing, the MD is a really good friend of mine. He mentioned that you had done a really good job helping the family as well as his staff members who witnessed the incident."
Vito Sepe M.Inst.TT. Dip Cll, Senior Account Director, James Hallam Limited
LFL Global Risk Mitigation
"Martin provided us with some of the best training our Incident Management Team has had. It gave the team hands-on skills, confidence and understanding in being able to manage a particularly sensitive area of incident management. These skills are now an integral part of our incident management planning. This training and the advice he provided make Martin a "must have" in any incident management toolbox."
Lloyd Figgins FRGS, CEO LGL - Global Risk Mitigation; Former Head of Global Field Safety Earthwatch Institute
“The scenario day that Clarity organised was a real success. Not only did it put our crisis procedures to the test but it gave us the invaluable chance to practice our skills in a ‘safe’ environment. We came away with a number of recommendations for improving our procedures and a renewed sense of confidence in our skills. Highly recommended.“
Cass Miller-Jones Operations Manager Audley Travel
"It's indeed a great pleasure working with Clarity. I thank you for helping us with this project."
Andy Barker, CEO, Tracoin Sevices Ltd; Former Executive Director, Globus Travel Services